:root{--navy:#0b1f3a;--navy2:#13305a;--gold:#c9a24a;--gold2:#e3c477;--bg:#f5f6f8;--card:#fff;--ink:#14213d;--muted:#5b6475;--line:#e3e6ec;--ok:#1f7a4d;--warn:#a15c00;--bad:#b42318;--r:12px}
*{box-sizing:border-box}html,body{margin:0}
body{font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--ink);background:var(--bg);font-size:15px;line-height:1.55;padding-bottom:env(safe-area-inset-bottom)}
a{color:var(--navy2)}h1,h2,h3{font-family:"Playfair Display",Georgia,serif;margin:0 0 .4em;line-height:1.2}
button,input,select,textarea{font:inherit}
.wrap{max-width:1140px;margin:0 auto;padding:0 18px}
.top{background:var(--navy);color:#fff;position:sticky;top:0;z-index:20;box-shadow:0 2px 10px rgba(0,0,0,.15);padding-top:env(safe-area-inset-top)}
.bar{display:flex;align-items:center;gap:14px;min-height:62px;flex-wrap:wrap;padding:6px 18px}
.logo{display:flex;align-items:center;gap:9px;font-family:"Playfair Display",serif;font-size:22px;font-weight:700;color:#fff;text-decoration:none}
.logo b{color:var(--gold2)}
nav{display:flex;gap:2px;flex-wrap:nowrap;flex:1;align-items:center}
nav a,.nav-auth a,.nav-auth button{color:#dfe6f2;text-decoration:none;padding:7px 9px;border-radius:8px;font-size:14px;font-weight:500;white-space:nowrap;background:none;border:0;cursor:pointer}
nav a:hover,nav a.on{background:rgba(255,255,255,.1);color:#fff}
.nav-auth{margin-left:auto;display:flex;gap:4px;align-items:center}
.nav-auth .join{background:var(--gold);color:var(--navy);font-weight:700}
.nav-auth .adm{color:var(--gold2)}
.sel{display:flex;gap:6px}
.sel select{background:var(--navy2);color:#fff;border:1px solid rgba(255,255,255,.2);border-radius:8px;padding:6px 8px;font-size:13px}
.menu-btn{display:none;background:none;border:1px solid rgba(255,255,255,.3);color:#fff;border-radius:8px;padding:6px 12px;font-size:18px}
@media(max-width:1320px){nav{display:none;width:100%;flex-direction:column;align-items:stretch}nav.open{display:flex}.nav-auth{margin:0;flex-wrap:wrap}.menu-btn{display:block;margin-left:auto}.sel{width:100%;padding-bottom:6px}}
.install{background:#fff7e6;border-bottom:1px solid #f3d9a4;padding:8px 18px;font-size:14px;display:flex;gap:10px;align-items:center;justify-content:center}
.install[hidden]{display:none}
.hero{background:linear-gradient(135deg,var(--navy) 0%,var(--navy2) 70%,#1d4479 100%);color:#fff;padding:64px 0 70px}
.hero h1{font-size:clamp(30px,5vw,48px);max-width:760px}
.hero p{color:#cfd8e6;max-width:640px;font-size:17px}
.kicker{color:var(--gold);font-weight:700;letter-spacing:.12em;text-transform:uppercase;font-size:12px;margin-bottom:6px}
.hero .kicker{color:var(--gold2)}
.cta{display:flex;gap:12px;flex-wrap:wrap;margin-top:26px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:0;border-radius:10px;padding:11px 18px;font-weight:600;cursor:pointer;text-decoration:none;font-size:15px}
.btn.gold{background:var(--gold);color:var(--navy)}.btn.gold:hover{background:var(--gold2)}
.btn.navy{background:var(--navy);color:#fff}.btn.navy:hover{background:var(--navy2)}
.btn.ghost{background:transparent;color:#fff;border:1.5px solid rgba(255,255,255,.55)}
.btn.line{background:#fff;color:var(--navy);border:1.5px solid var(--line)}
.btn.bad{background:#fff;color:var(--bad);border:1.5px solid #f0c8c4}
.btn.sm{padding:6px 11px;font-size:13px;border-radius:8px}
.btn.big{font-size:17px;padding:15px 26px;letter-spacing:.04em}
.btn:disabled{opacity:.55;cursor:not-allowed}
.linkbtn{background:none;border:0;color:var(--navy2);text-decoration:underline;cursor:pointer;padding:0;font-size:inherit}
section{padding:44px 0}
.grid{display:grid;gap:16px}.g2{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.g3{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.g4{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px}
.card h3{font-size:19px}
.muted{color:var(--muted)}.small{font-size:13px}
.cat{display:flex;align-items:center;gap:10px;padding:12px 14px;text-decoration:none;color:var(--ink)}.cat:hover{border-color:var(--gold)}
.cat i{font-style:normal;font-size:20px}
.pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;background:#eef1f6;color:var(--navy2);margin:2px 4px 2px 0}
.pill.ok{background:#e4f3ea;color:var(--ok)}.pill.warn{background:#fdf0dc;color:var(--warn)}.pill.bad{background:#fbe5e3;color:var(--bad)}
.page-head{background:#fff;border-bottom:1px solid var(--line);padding:26px 0 20px}
.page-head h1{font-size:30px}
.narrow{max-width:520px}.mid{max-width:820px}
form .row{display:grid;gap:12px;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));margin-bottom:12px}
.field{margin-bottom:12px}
label{display:block;font-weight:600;font-size:13px;margin-bottom:4px}
input[type=text],input[type=email],input[type=tel],input[type=password],input[type=number],input[type=date],select,textarea{width:100%;padding:11px 12px;border:1px solid #cfd5df;border-radius:9px;background:#fff;color:var(--ink);font-size:16px}
textarea{min-height:100px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:2px solid var(--gold2);border-color:var(--gold)}
.check{display:flex;gap:9px;align-items:flex-start;font-weight:400;font-size:14px;margin:9px 0}.check input{margin-top:4px;width:17px;height:17px;flex:none}
.hint{font-size:12px;color:var(--muted);margin-top:4px}
.notice{border-radius:10px;padding:12px 14px;font-size:14px;margin:12px 0;border:1px solid}
.notice.info{background:#eef4fd;border-color:#cddcf5;color:#1d3d6e}.notice.warn{background:#fff7e6;border-color:#f3d9a4;color:#6b4300}.notice.ok{background:#e9f6ef;border-color:#bfe3cf;color:#145a37}.notice.bad{background:#fdeceb;border-color:#f2c3be;color:#7c1d14}
.steps{counter-reset:s}.steps .card{position:relative;padding-top:42px}.steps .card:before{counter-increment:s;content:counter(s);position:absolute;top:14px;left:18px;width:24px;height:24px;border-radius:50%;background:var(--gold);color:var(--navy);font-weight:700;display:flex;align-items:center;justify-content:center;font-size:13px}
.empty{padding:34px;text-align:center;color:var(--muted);border:1px dashed #cfd5df;border-radius:12px;background:#fff}
.hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.legal h2{font-size:21px;margin-top:24px}.legal p,.legal li{color:#2b3650}
table{width:100%;border-collapse:collapse;font-size:14px}th,td{text-align:left;padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}
.tscroll{overflow-x:auto}
.stat{font-size:28px;font-weight:700;color:var(--navy);font-family:"Playfair Display",serif}
footer{background:var(--navy);color:#b9c4d6;padding:34px 0 26px;margin-top:40px;font-size:14px}
footer a{display:block;color:#e6ecf5;text-decoration:none;padding:2px 0}footer a:hover{color:var(--gold2)}
footer .logo{font-size:20px}
.fgrid{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:20px}@media(max-width:760px){.fgrid{grid-template-columns:1fr 1fr}}
.fine{margin-top:22px;color:#8f9cb3}
.toast{position:fixed;bottom:calc(20px + env(safe-area-inset-bottom));left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;padding:12px 18px;border-radius:10px;z-index:60;display:none;max-width:90vw;box-shadow:0 6px 20px rgba(0,0,0,.25)}
.pwbar{height:5px;border-radius:3px;background:var(--line);margin-top:6px;overflow:hidden}.pwbar i{display:block;height:100%;width:0;background:var(--bad);transition:width .2s}
.spinner{display:inline-block;width:16px;height:16px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:sp .7s linear infinite;vertical-align:-3px}@keyframes sp{to{transform:rotate(360deg)}}
@media(min-width:1321px){.bar{flex-wrap:nowrap}.sel select{width:auto;min-width:104px}}
/* Stage 2 */
.chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:6px}.chips label{font-weight:500;border:1px solid #cfd5df;border-radius:999px;padding:6px 12px;cursor:pointer;margin:0;font-size:13px;background:#fff}
.chips input{position:absolute;opacity:0;width:1px;height:1px}.chips label:has(input:checked){background:#f8efd8;border-color:var(--gold);color:var(--navy);font-weight:700}
.chips label:has(input:focus-visible){outline:2px solid var(--gold2)}
.prof-top{display:flex;gap:14px;align-items:center}
.avatar{width:54px;height:54px;border-radius:14px;background:var(--navy);color:var(--gold2);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:19px;flex:none}
.rate{font-weight:700;color:var(--navy)}
.tabs{display:flex;gap:4px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin-bottom:16px}
.tabs button{background:none;border:0;padding:10px 13px;cursor:pointer;font-weight:600;color:var(--muted);border-bottom:3px solid transparent}
.tabs button.on{color:var(--navy);border-color:var(--gold)}
.vdec input[type=text]{margin-bottom:4px}
/* Stage 3: search */
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.find-form{margin-top:14px}
.find-q{display:flex;gap:8px}.find-q input{flex:1}
.find-grid{display:grid;gap:10px;grid-template-columns:repeat(5,1fr);margin-top:12px}
@media(max-width:900px){.find-grid{grid-template-columns:1fr 1fr}}
.find-row{display:flex;gap:14px;align-items:center;flex-wrap:wrap;margin-top:12px}
.seg{display:inline-flex;border:1px solid #cfd5df;border-radius:10px;overflow:hidden;background:#fff;flex-wrap:wrap}
.seg button{border:0;background:none;padding:8px 13px;font-weight:600;font-size:13px;cursor:pointer;color:var(--muted)}
.seg button+button{border-left:1px solid #e3e6ec}
.seg button.on{background:var(--navy);color:#fff}
.pcard{display:flex;flex-direction:column;text-decoration:none;color:var(--ink);transition:border-color .15s,box-shadow .15s}
.pcard:hover{border-color:var(--gold);box-shadow:0 4px 14px rgba(11,31,58,.08)}
.pname{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.pcard-foot{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-top:auto;padding-top:12px;border-top:1px solid var(--line);margin-top:12px}
.skel{min-height:190px;background:linear-gradient(90deg,#fff 0%,#f0f2f5 50%,#fff 100%);background-size:200% 100%;animation:sk 1.2s infinite}
@keyframes sk{to{background-position:-200% 0}}
/* Compact header when the menu is collapsed */
@media(max-width:1320px){.sel{order:2;width:auto;padding:0;margin-left:auto}.sel select{max-width:140px}.menu-btn{order:3;margin-left:0}nav{order:4}}
@media(max-width:560px){.sel{order:5;width:100%;margin:0;padding-bottom:6px}.sel select{max-width:none;flex:1}.menu-btn{margin-left:auto}}
.pcard-foot>span:last-child{white-space:nowrap}
/* Stage 4: inbox, conversations, posts */
.badge{display:inline-block;min-width:18px;padding:0 5px;border-radius:9px;background:var(--bad);color:#fff;font-size:11px;font-weight:700;line-height:18px;text-align:center;vertical-align:1px}
.thread{display:block;text-decoration:none;color:var(--ink);margin-bottom:10px}
.thread:hover{border-color:var(--gold)}
.thread.unread{border-left:4px solid var(--gold)}
.thread-top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;flex-wrap:wrap}
.clip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}
.clip3{display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.msgs{margin-top:14px;max-height:60vh;overflow-y:auto;padding:4px 2px;display:flex;flex-direction:column;gap:10px}
.msg{max-width:82%;align-self:flex-start}.msg.mine{align-self:flex-end;text-align:right}
.bubble{background:#fff;border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:10px 13px;text-align:left;word-wrap:break-word}
.msg.mine .bubble{background:var(--navy);color:#fff;border-color:var(--navy);border-radius:14px 14px 4px 14px}
.sysmsg{align-self:center;font-size:12px;color:var(--muted);background:#eef1f6;border-radius:999px;padding:4px 12px;text-align:center}
.quote{border:1px solid var(--line);border-radius:10px;padding:12px;margin-top:10px}
.quote.pending{border-color:var(--gold);background:#fffaf0}.quote.accepted{border-color:#bfe3cf;background:#f3fbf6}
.quote.declined,.quote.withdrawn,.quote.expired{opacity:.65}
.btn.armed{background:var(--bad)!important;color:#fff!important;border-color:var(--bad)!important}
.vrow{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line);flex-wrap:wrap}
.find-q .btn{white-space:nowrap}
@media(max-width:560px){.find-q{flex-wrap:wrap}.find-q input{flex:1 1 100%}}
/* Stage 5: reviews & reports */
.stars{color:var(--gold);letter-spacing:1px}
.rev{padding:10px 0;border-bottom:1px solid var(--line)}
.reply{background:#f5f6f8;border-left:3px solid var(--gold);padding:8px 10px;border-radius:6px;margin-top:6px}
.replyf{display:flex;gap:8px;align-items:flex-start;margin-top:6px;flex-wrap:wrap}.replyf textarea{min-height:60px;flex:1}
.repf{margin-top:8px;max-width:520px}
.starpick{display:flex;gap:4px;margin:4px 0 12px}
.starpick label{cursor:pointer;font-size:34px;line-height:1;color:#cfd5df;margin:0;position:relative}
.starpick label.on{color:var(--gold)}
.starpick input{position:absolute;opacity:0;width:1px;height:1px}
.starpick label:has(input:focus-visible){outline:2px solid var(--gold2);border-radius:4px}
.linkbtn.muted{color:var(--muted);font-size:13px;text-decoration:none}
.linkbtn.muted:hover{color:var(--bad)}
/* Stage 6: CRM */
.chart{width:100%;height:auto;display:block}
.pipe{display:grid;grid-template-columns:repeat(6,1fr);gap:6px}
.pipe-col{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px;text-align:center}
@media(max-width:760px){.pipe{grid-template-columns:repeat(3,1fr)}}
.bubble.internal{background:#fff7e6!important;color:#6b4300!important;border-color:#f3d9a4!important}
details.card summary{cursor:pointer}
.tabs{overflow-x:auto;flex-wrap:nowrap}.tabs button{white-space:nowrap}
/* Stage 8: security */
.codes{display:grid;grid-template-columns:repeat(2,1fr);gap:6px;max-width:320px}
.codes code,.secret{font-family:ui-monospace,Menlo,Consolas,monospace;background:#f5f6f8;border:1px solid var(--line);border-radius:6px;padding:6px 8px;text-align:center;letter-spacing:1px}
.secret{display:inline-block;font-size:15px;word-break:break-all}
.cookiebar{position:fixed;left:12px;right:12px;bottom:calc(12px + env(safe-area-inset-bottom));z-index:55;background:var(--navy);color:#e6ecf5;border-radius:12px;padding:12px 14px;display:flex;gap:12px;align-items:center;justify-content:space-between;box-shadow:0 8px 24px rgba(0,0,0,.25);font-size:14px;max-width:760px;margin:0 auto}
.cookiebar a{color:var(--gold2)}